We hope that your purchase is exactly what you wanted and that it fits perfectly! If not, then by all means send it back to us! We provide store credit for all returns. This credit will never expire and can be used just like cash at girlsroundhere.com. The credit you receive will be for the original purchase amount of the product(s) and any applicable sales tax. We aren’t able to refund any shipping costs since these are paid to a third party. If your product was purchased with a temporary or one time use discount code of some sort you will receive credit for the discounted amount paid only.
We have just a few guidelines concerning our returns:
• Products must be unworn, unwashed, and unaltered.
• Products must be free of all stains, including any makeup marks.
• The sales of jewelry, hosiery, bras, scarves, sunglasses and all sales items are final and can’t be returned or exchanged.
• All returns must be received within 30 days of the original order date.
** As Stated in Our Monogram section, all Custom Items are Final Sale**
**All Sales Are Final On Our Swimsuits**
If your return does not meet the above guidelines but you send it back anyhow we will not issue a store credit and we will not ship your items back to you until you place a new order. You will have 30 days from the date we receive the return to place a new order and we will include your returned products with that shipment if you make a note in the comments section while placing your order. If you don’t place a new order within 30 days, the items will be donated to charity.
To return your merchandise, please download the Return Authorization form, and include it with your return. If your return meets our return policy, we will email you information on using your store credit within 3 business days. If the Return Authorization form is not enclosed, your return will not be processed and will be held at our warehouse until we hear from you for up to 30 days at which time it will be donated to charity.
If you believe we have shipped the wrong color, size, or defective merchandise you must Contact Us within 3 days of receipt to get any issues resolved.